Posted by
ross |
When it comes to auto loans for people with bad credit, it helps to be well informed. The car loan process is fairly simple, but there is a lot going on behind the scenes. Your credit score is what a particular loan company has to work with. In other words, they have to make business decisions based on what makes sense to them as a company as to whether or not to loan someone money. That is where Road Loans shines, taking tough situations where car loans might otherwise be impossible, and working hard to get you an auto loan. So you can be informed, below are some frequently asked questions about Credit from the Roadloans website.
Frequently Asked Questions About Credit
Q: What should I do if my credit was pulled and I believe there are inaccuracies in the way you are reporting my account?
A: You must contact the credit reporting agencies (CRAs)
directly and dispute the information. Once the CRAs receive the dispute,
they will contact us and we will investigate the matter.
Q: Can I speak to someone directly about inaccuracies in my credit report?
A: Due to the sensitivity involved in discussing a
consumer's credit reporting history, we will not verbally try to resolve
alleged inaccuracies. However, after you have received the results of
your initial investigation with the credit reporting agencies and you
are not satisfied with the results, you may contact us directly. You can
dispute the initial results and request that a reinvestigation be
completed by us.
Q: What do I do if I believe I’m a victim of ID theft or if I believe this is not my contract?
A: In order to comply with your request, you must file a
report with the local police or the police in the community where the
identity theft took place. You must also file a complaint with the FTC
using one of the following methods:
- Online: www.consumer.gov/idtheft
- FTC’s Identity Theft Hotline: 1-877-IDTHEFT
- Write: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580
- Complete: An ID Theft Affidavit provided by the FTC and include the Fraudulent Account Statement
Q: What do I do if I can't wait 30 days for my
credit information to be updated? I am trying to obtain another loan and
need my report corrected today.
A: You may contact your customer service representative
at (888) 222-4227 to request a payment history, and we will mail or fax
this information to your attention.
Q: What do I do if you are not reporting my
credit information or my account has been removed from my credit report?
How can I get this loan added back to my credit report?
A: The only way a customer's account can be added to
their credit report is through our monthly data tape transmission. If a
customer has used a credit repair clinic to get items removed from their
credit or has disputed an item and it was deleted, the credit reporting
agencies cannot add this item back to the consumer's credit report due
to FTC regulations.
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